Privacy Policy

Last updated:

1. Introduction

Bapodia is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you contact us or submit a form.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
  • Device Information: Information about your device, including device type, operating system, and unique device identifiers.
  • Communication Data: Records of correspondence when you contact us via email, phone, or through our contact form.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process your inquiries and respond to your requests
  • To send you updates, promotional materials, and important information about our products and services
  • To contact you via phone calls, IVR, and RCS messaging for account updates, activities, and promotional offers
  • To comply with legal obligations and protect our rights
  • To analyze website usage and improve user experience

4. Communication Consent

By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services.

You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our customers
  • In connection with a business transfer, merger, or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt-out of marketing communications at any time
  • Object to processing of your personal data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@bapodia.com

Phone: +91 83196 54545

Address: Opposite City Kotwali Thana, Raigarh, Chhattisgarh - 496001

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